Set out to help modern organizations transform their relationships with customers and employees with out-of-the-box, configurable and scalable enterprise-class service desk solutions deployed on the cloud or on-premise. Wolken provides a suite of AI-enabled, SaaS 2.0 selfservice customer service solutions for Customer Service and Enterprise Solutions namely Wolken Customer Service Desk (CSM), Wolken IT Service Management (ITSM), Wolken HR Case Management and Wolken Quality Case Management. Wolken caters to 30 plus customers from the banking and financial services, the semiconductor, software, consumer goods, electronic component industries and has grown to add Fortune 100 companies to its clientele in the US, Europe and Asian markets and supports over 7000 agents serving over 50M active end-users in 60 countries, processing over 7M tickets annually.

A Self-Service Customer ServiceDesk built for Extraordinary Customer Experiences

ACSIS Technologies Pty Ltd has partnered with Wolken group with offices in Palo Alto, USA and Bangalore, India. Wolken group was incorporated in 2011.... more

Tuesday, June 7th, 2022 - Acsis Tehnologies Pty Ltd

Effective and proven software is essential for any modern business to perform optimally. Productivity and profitability depend on accurate, rapid and relevant management information. It's no longer true that one-size-fits-all needs. autoExpress DMS Wolken ServiceDesk Customer Care Help Desk Visual Analytics ERP Field Service Management

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