Sydney – October 27, 2021 — mcrIT, a Sydney-based, leading IT Service Provider partnered with Cisco Meraki to bolster Australian Red Cross’ highly dependent remote IT network while enhancing their security posture.
Australian Red Cross operates out of a combination of remote, regional, and metro sites with a reliance on remote workers. Their IT environment included a mix of technologies from various vendors resulting in complicated support contracts being required to service equipment in remote areas. The in-house IT Team had noticed an increase in support tasks relating to aging infrastructure and network downtime. The increased security risk posed by remote workers' security was also a concern. In addition, the existing MPLS network was no longer a cost-effective solution.
Australian Red Cross was looking for a partner to help optimise technology across their sites to better support their business and reduce WAN costs. They chose mcrIT as their preferred partner for this project.
“Initially, we engaged mcrIT to roll out this solution to our sites in capital cities only. We were so impressed with their service delivery that we extended the contract to cover all of our sites.” Said Simon Urban, Australia Red Cross IT Systems Engineer. He explained that Australian Red Cross has over 70 sites across the country. Each state has its own state-based head office along with some smaller branch sites. This project saw the sites transition away from a traditional MPLS service to an internet-only service to leverage a Software-Defined Wide Area Network (SD-WAN) environment. Incorporating the Secure Access Service Edge (SASE) principle of moving to a more user-centric mindset, mcrIT implemented a Cisco Meraki (SD-WAN) solution including firewall, malware protection and intrusion prevention.
Meraki devices and access points were implemented across the entire network, instantly improving network operations and security posture. Using the cloud-managed dashboard, the Australian Red Cross internal IT team can remotely manage the network, alleviating the need for support resources in remote regional areas.
The roll out of this project has improved Australian Red Cross security posture for remote workers and staff. Improved service to customers through improved visibility into the traffic and our network clients, which enables addressing security and other issues quicker.
mcrIT help Non Profits (NFPs), Small to Medium sized businesses (SMBs) and Government organisations to maximise their technology investment and digitally transform their business. Since 1988, mcrIT has been delivering IT services that translate technology into optimal business outcomes. Our engineers are all based locally in Australia.
Media Manager, Australian Red Cross
0404 241 411
At mcrIT we help Non-Profits (NFPs), Small to Medium-sized businesses (SMBs) and Government organisations to maximise their technology investment and digitally transform their business. Since 1988, mcrIT has been delivering IT services that translate technology into optimal business outcomes. Our engineers are all based locally in Australia.